If your Canon printer is not printing, start by checking power, paper, and ink levels. Restart the printer and computer, then clear the print queue. Update or reinstall drivers from Canon’s support site. For wireless models, confirm the printer is connected to the correct WiFi network before trying again.

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This issue can be frustrating, especially when you have important documents waiting. The good news is that most printing problems can be resolved with simple troubleshooting steps. In this guide, we’ll walk through practical solutions to help you fix your Canon printer not printing issues.

Step 1: Start With the Basics

Before exploring advanced fixes, check the simple things that often cause printing problems.

1. Power and connections: Make sure your printer is turned on, connected to power, and properly linked to your computer or WiFi network.

2. Paper and ink levels: Ensure there’s enough paper in the tray and sufficient ink or toner in the cartridges. An empty or jammed tray can stop the printer.

3. Default printer settings: On your computer, verify that the Canon printer is selected as the default printer. Otherwise, your print jobs may go to another device.

These checks take only a few minutes but can quickly eliminate common causes of non-printing.

Step 2: Restart Devices and Clear Print Queue

Temporary glitches often stop print jobs from processing. Restarting your devices can fix this.

1. Restart the printer: Turn it off, unplug it for 30 seconds, and power it back on.

2. Restart the computer: A reboot refreshes the connection between your devices.

3. Clear the print queue: On Windows, go to Devices and Printers, right-click your Canon printer, and select See what’s printing. Cancel all pending jobs. On Mac, open System Preferences > Printers & Scanners, choose your printer, and clear the queue.

If your printer was “stuck,” this simple step may get it working again.

Step 3: Update or Reinstall Printer Drivers

Outdated or corrupted drivers are one of the most common reasons Canon printers fail to print.

1. Visit the official Canon Support website.

2. Download the latest drivers for your printer model and operating system.

3. Remove the old drivers from your computer.

4. Install the new drivers and restart your computer.

This ensures compatibility between your printer, computer, and operating system. If your Canon printer stopped working after a system update, a fresh driver installation is usually the fix.

Step 4: Check Printer Status and Troubleshoot Errors

If updating drivers doesn’t help, check whether your printer is reporting any issues.

1. Error messages: Look at the printer’s screen or check notifications on your computer. Errors like “Paper Jam,” “Out of Ink,” or “Printer Offline” must be resolved before printing resumes.

2. Run troubleshooting tools: Windows users can go to Settings > Devices > Printers & Scanners, select the Canon printer, and click Troubleshoot. This tool automatically identifies and fixes common problems.

3. Reset printer settings: If your printer is unresponsive, restoring factory defaults can clear hidden errors. On most Canon models, go to Setup > Device Settings > Reset Settings.

Addressing these errors directly often resolves why the printer is not working.

Step 5: Clean and Align the Printhead

If your Canon printer powers on and processes jobs but prints blank or poor-quality pages, the problem may be with the printhead.

1. Run a cleaning cycle: Navigate to Maintenance > Cleaning in your printer’s menu to clear clogged nozzles.

2. Deep cleaning: If the issue persists, try the Deep Cleaning option.

3. Printhead alignment: Misaligned printheads can cause missing lines or uneven output. Use the alignment tool in the printer’s settings.

4. Replace ink cartridges: If cartridges are empty or defective, cleaning won’t help—install new ones.

Regular maintenance helps prevent printing issues and extends your printer’s life.

Step 6: Check Network and Connectivity Issues

For wireless Canon printers, connection problems may stop printing.

1. Ensure your printer is connected to the correct WiFi network.

2. Restart your router and reconnect the printer.

3. If possible, switch to the 2.4 GHz band, as many Canon models don’t support 5 GHz WiFi.

4. Use the Canon PRINT Inkjet/SELPHY app to set up or reconnect your printer.

These steps can quickly restore wireless printing functionality.

Step 7: Advanced Fixes to Try

If your Canon printer still isn’t printing, here are a few advanced solutions:

1. Assign a static IP address in your router settings to avoid network conflicts.

2. Check firewall or VPN settings that may block communication between your devices.

3. Try a wired connection using a USB or Ethernet cable to confirm if the issue is wireless.

If these steps work, you’ll know the problem lies with your network setup.

Final Thoughts

A Canon printer not printing can disrupt your workflow, but the issue is rarely permanent. Most problems stem from minor errors like outdated drivers, stuck print queues, or misconfigured settings. By following the steps in this guide—checking the basics, restarting devices, updating software, troubleshooting errors, cleaning printheads, and reviewing network connections—you can usually solve the issue yourself.